Privacy policy

Effective Date: August 20, 2024

Mafaati ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our website (Mafaati.com) and mobile application (the "App").

Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, delivery address, and payment information.   
  • Location Information: We collect your location information with your consent to facilitate delivery services. You can enable or disable location services through your device settings.
  • Usage Data: We collect information about how you use our platform, such as the restaurants you browse, orders you place, and search history. This data is anonymized and used for internal analysis and improvement purposes.
  • Device Information: We collect information about the device you use to access our platform, such as device type, operating system, and IP address.

How We Use Your Information

We use your information to:

  • Provide and improve our services, including order processing, delivery, and customer support.
  • Send you promotional communications and offers from Mafaati and partner restaurants (you can opt-out at any time).
  • Personalize your experience on our platform.
  • Analyze trends and user behavior to improve our services.
  • Comply with legal and regulatory requirements.

Information Sharing

We may share your information with third-party service providers who assist us in operating our platform, such as payment processors, delivery partners, and marketing agencies. These providers are obligated to use your information only for the purpose of providing services to Mafaati and are bound by strict confidentiality agreements.

 

We may also disclose your information if required by law, to protect our rights, or in the event of a merger or acquisition.

Your Choices

You have control over your information and can choose how we use it. Here's how:

  • Opt-Out of Communications: You can unsubscribe from promotional emails or messages using the unsubscribe link provided.
  • Access and Update Information: You can access and update your account information through your Mafaati account settings.
  • Location Services: You can manage location permissions through your device settings.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.   

 

Children's Privacy

Our services are not directed towards children under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.   

 

Changes to This Policy   

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and App.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@mafaati.com

This Privacy Policy is incorporated into and subject to the Terms of Use of Mafaati.com and the App.